Browning Digital · Client Onboarding

Grant, your
G&M Sales system is live.

Your automated lead and follow-up system is set up and ready to work. Here's everything you need to get started.

System Active — Missed Call Text-Back Running
Start Here
Three steps to get in
You're already set up. Just need to log in and download the app — that's it.
1

Download the app on your iPhone

This is where you'll see all your leads, messages, and calls — in real time, from your phone.

📲 Download on the App Store →

2

Log in to your dashboard

Open your browser and go to clients.browningdigital.com
Sign in with the email and password from your welcome email. If you can't find it, text Devin.

3

Tap "Conversations" first

That's your inbox. Every lead who texts or calls you shows up here. You'll reply directly from the app — just like texting.

What's Running
Your automations — working 24/7
These are real systems doing real work for your business right now. No jargon — here's what each one actually does.
📱
Missed Call Text-Back
Live Now
When someone calls and you can't answer, your system automatically texts them back within seconds: "Hey, this is G&M Sales — looks like we just missed your call! What size container are you looking for?"
→ You stop losing leads to voicemail
📬
21-Day Lead Follow-Up Sequence
Ready to Activate
When a new lead comes in, your system automatically follows up over 21 days — a welcome text, 5 emails covering container sizing, rent vs. buy, and why G&M Sales. It stops the moment they reply. You never have to chase anyone manually.
→ You follow up consistently without lifting a finger
📋
Lead Pipeline Tracking
Live Now
Every lead moves through a visual board: New Lead → Responded → Quote Sent → Appointment Booked → Sold. You can see exactly where every person stands — nothing falls through the cracks.
→ You always know who needs attention and who's close to closing
📅
Appointment Confirmation & Reminders
Ready to Activate
When a lead books an appointment, they automatically receive a confirmation email and a reminder text 24 hours before. If they don't show, a recovery text goes out automatically.
→ Fewer no-shows, no manual reminder calls
⭐
Post-Delivery Review Request
Ready to Activate
Two days after a container is delivered, the system automatically texts and emails the customer asking for a Google review — with a direct link. No awkward asks, no forgetting to follow up.
→ Google reviews come in automatically, boosting your visibility
💬
Quote Follow-Up
Ready to Activate
When you send a quote, the system sends a follow-up text on day 2 and again on day 4 if they haven't responded. Keeps the conversation alive without you having to remember to check back.
→ More quotes turn into sales
Your Pipeline
Every lead has a place
Think of this as your visual scoreboard. When you log in, you'll see every active lead and exactly where they are in your process.
01
New Lead
System sends welcome text
02
Responded
You take over conversation
03
Quote Sent
System follows up automatically
04
Appointment Booked
System sends confirmation + reminder
05
Sold / Delivered
System requests Google review
What Happens & When
What a new lead looks like
Here's exactly what happens from the moment someone reaches out — without you doing a thing.
📞
Immediately
Lead calls or texts G&M Sales
If missed: automatic text-back within seconds. If they text: you get notified in the app.
👋
Day 0
Welcome text + email go out
They get a friendly intro from G&M Sales. You get notified. They're added to your pipeline automatically.
📧
Day 3
Container sizing guide email
Helps them figure out what size they need — positions you as the knowledgeable local expert, not just a vendor.
💬
Day 7
Rent vs. Buy guide + check-in text
Answers the most common question before they even ask it. Another gentle text nudge to reply.
🏆
Day 14
Why G&M Sales email
Builds trust and credibility — why local customers choose G&M Sales over the big national companies.
🔁
Day 21
Final check-in
If they haven't responded, one last friendly message. If still no reply, they go into a long-term nurture list for re-engagement later.

The moment they reply — everything stops.

The system detects replies and pauses all automated messages immediately. You take it from there, personally. The automation only runs while the lead is still "silent."

Your Account
Log in here
Save this page. Everything you need to access your system is below.
Resources
Everything in one place
🖥️
CRM Dashboard
Leads, messages, pipeline, and settings
clients.browningdigital.com
📱
iPhone App
Lead Connector — manage everything from your phone
App Store →
🌐
G&M Sales Website
Your public-facing site
gmsales.nebulabrandgroup.com
📚
GHL Help Center
Video guides and documentation for the platform
help.gohighlevel.com
SMS Compliance
Your texting is registered
Every business that sends automated texts in the US must register with the carriers. Browning Digital handled this for you — here's your status and what it means.
✅
A2P 10DLC Registration — Submitted
Your business texting campaign has been submitted for approval through A2P Wizard. The compliance website (gmsales.nebulabrandgroup.com) was used as your opt-in proof and is fully live with Terms of Service and Privacy Policy.
What happens next
1
Brand approval — Usually happens within 15 minutes to a few hours. No action needed from you.
2
Campaign review — Takes 1–5 business days. Once cleared, all your automated text sequences go fully live.
✓
Right now — Missed call text-backs and 1-on-1 replies are already working. Devin will notify you when full approval is confirmed.
📋 What was submitted on your behalf Click to expand

This is for your records. These fields were submitted exactly as shown to the carrier registration system.

Campaign Use Case
Low Volume Mixed (Recommended)
Use Case Description
This campaign, operated by G&M Sales, sends non-promotional SMS messages to customers regarding order status updates, delivery notifications, and service confirmations. Customers may also optionally opt in to receive promotional notifications, including new container availability, maintenance tips for containers, and updates on rental options. Promotional messages are only sent to users who provide separate, explicit consent via an online form. Message frequency varies, up to 4 messages per month. Message & data rates may apply. Recipients can reply STOP to opt out at any time. Users can review our Privacy Policy at https://gmsales.nebulabrandgroup.com/privacy and Terms of Service at https://gmsales.nebulabrandgroup.com/terms .
Sample Message 1
Hi [first_name], this is [rep_name] from G&M Sales. Thank you for reaching out to us! We received your inquiry and a team member will be in touch within the next 24 hours. Reply STOP to opt out or HELP for assistance. Msg & data rates may apply.
Sample Message 2
Hi [first_name], it's G&M Sales! As a valued subscriber, we wanted to let you know about a limited-time offer just for you. Visit [website] to learn more. Reply STOP to opt out or HELP for assistance. Msg & data rates may apply.
Opt-In Method
Opt-In Confirmation Message
You are now subscribed to receive SMS messages from G&M Sales. Up to 4 msgs/month. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help. Privacy Policy: [privacy_policy_link] Terms: [terms_link]

Full A2P Guide: View the A2P Wizard compliance guide → — Keep this link for your records. It contains every field submitted during registration.

Questions? Devin's got you.

If anything looks off, you can't log in, or you just want a walkthrough — reach out directly. Response same day, usually within the hour.

📱 Text: +1 (469) 431-2589
📧 Email: devin@browningdigital.com
🌐 Web: browningdigital.com